Ashley A. Oxford Handbook of Commercial Correspondence / A. Ashley . — First Edition. — Oxford : Oxford University Press, 2003. — 304 p.
Анотація: The essential reference guide to writing effective correspondence. It shows you how to handle enquiries, payments, banking, insurance, personnel, and social correspondence. It improves your written style by explaining the language of business correspondence. It saves you time find what you need to know immediately. Use it in class, at the office, or studying at home and always keep it with you as your essential reference guide.