(NiSSLEDOWANIQ SISTEM UPRAWLENIQs (Nu^EB(B. (NPOSOB (B. (NDLQ WUZOWs - (NmYLXNIK w(B. (Nw(B.s; (NtITARENKO b(B. (Np(B.s; (NwOLO^IENKO w(B. (Na(B.s ((Nm(B.s (NaKADEMI^ESKIJ PROEKT(B (NtRIKSTAs, 2004)