Behavioral science in business / [electronic resource] / Wilma D. Stricklin, Deborah A. Lauer ; Betty L. Schroeder, editor.. — 2d ed.. — Englewood Cliffs, N.J. : [Kansas City, Mo. : : Prentice Hall ; : Professional Secretaries International],, 1986.. — xi, 199 p. : : ill. ; 28 cm. - Certified professional secretary examination review series ; module 1.