Camp, Robert C., 1935- Benchmarking : : the search for industry best practices that lead to superior performance / [electronic resource] / Robert C. Camp.. — Milwaukee, Wis. : White Plains, N.Y. : : Quality Press ; : Quality Resources,, c1989.. — xv, 299 p. : : ill. ; 24 cm.
Includes bibliographical references (p. 289-291) and index.
Organizational effectiveness. Performance. Business intelligence. Research, Industrial. Organización industrial. Espionaje en los negocios. Investigación industrial. Investigación organizacional. Bedrijfskunde. Benchmarking. Department book.