McNair, Carol Jean. Benchmarking : : a tool for continuous improvement / [electronic resource] / C.J. McNair and Kathleen H.J. Leibfried.. — Essex Junction, VT : : OMNEO,, c1992.. — xx, 344 p. : : ill. ; 23 cm.

Includes bibliographical references (p. [332]-337) and index.



ISBN: 0939246538 9780939246533

LCCN: 93061001

Subjects--Topical Terms:
Management audit.
Organizational effectiveness.
Organizational change.
Total quality management.
Competition.
Benchmarking.
Kwaliteitszorg.
Organisatieontwikkeling.
Benchmarking.
Management.

LC Class. No.: HD58.95 / .M36 1992b

Dewey Class. No.: 658.562