Murphy, Kevin J., 1950- Effective listening : : hearing what people say and making it work for you / [electronic resource] / Kevin J. Murphy.. — Bantam paperback ed.. — Toronto ; New York : : Bantam Books,, 1989, c1987.. — ix, 179 p. ; 18 cm. Part-title on spine: Your key to career success. ISBN: 0553270303 (pbk.) : $3.95 9780553270303 (pbk.) Subjects--Topical Terms: Communication in management.Listening. Dewey Class. No.: 658.4