Charell, Ralph. How to get the upper hand / [electronic resource] / Ralph Charell.. — New York : : Avon,, 1979, c1978.. — 199 p. ; 18 cm. ISBN: 0380427966 (pbk.) : $2.25 9780380427963 (pbk.) LCCN: 77008761 Subjects--Topical Terms: Negotiation.Success.