TY  - BOOK
AU  - Rummler,Geary A.
AU  - Brache,Alan P.
TI  - Improving performance: how to manage the white space on the organization chart 
SN  - 1555422144 (alk. paper)
AV  - HD56 .R86 1990
U1  - 658.4/02 20
PY  - 1990///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Industrial productivity
KW  - Performance
KW  - Organizational effectiveness
KW  - Conducta organizacional
N1  - Includes bibliographical references (p. 215-217) and index; The Challenges Facing American Business -- A Framework for Improving Performance -- Viewing Organizations as Systems -- Three Levels of Performance: Organizations, Process, and Job/Performer -- Exploring the Three Levels of Performance -- The Organization Level of Performance -- The Process Level of Performance -- The Job/Performer Level of Performance -- Applying the Three Levels of Performance --  Linking Performance to Strategy -- Moving from Annual Programs to Sustained Performance Improvement -- Diagnosing and Improving Performance: A Case Study --  Redesigning Processes -- Overcoming the Seven Deadly Sins of Process Improvement -- Measuring Performance_ and Designing a Performance Management System --  Managing Processes and Organizations as Systems -- Designing an Organization Structure that Works -- Creating a_ Performance-Based Human Resource Development Function -- Developing an Action Plan for Performance Improvement
UR  - http://www.loc.gov/catdir/enhancements/fy0607/89043299-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0607/89043299-t.html
UR  - http://www.archive.org/details/improvingperform00rumm
UR  - http://www.openlibrary.org/books/OL2217852M
ER  -