Michaels, Marilyn Zuckerman, 1939- Incredibly American : : releasing the heart of quality / [electronic resource] / Marilyn R. Zuckerman and Lewis J. Hatala.. — Milwaukee, Wis. : : ASQC Quality Press,, c1992.. — xvii, 283 p. : : ill. ; 24 cm.

Includes bibliographical references (p. [273]-276) and index.



ISBN: 0873891929 (recycled paper) : $19.95 9780873891929 (recycled paper)

LCCN: 92017210

Subjects--Corporate Names:
American Telephone and Telegraph Company--Management.

Subjects--Topical Terms:
Total quality management--United States.
Corporate culture--United States.

LC Class. No.: HE8846.A55 / Z83 1992

Dewey Class. No.: 384/.06/573