TY  - BOOK
AU  - Michaels,Marilyn Zuckerman
AU  - Hatala,Lewis J.
TI  - Incredibly American: releasing the heart of quality 
SN  - 0873891929 (recycled paper) :
AV  - HE8846.A55 Z83 1992
U1  - 384/.06/573 20
PY  - 1992///
CY  - Milwaukee, Wis.
PB  - ASQC Quality Press
KW  - American Telephone and Telegraph Company
KW  - Management
KW  - Total quality management
KW  - United States
KW  - Corporate culture
N1  - Includes bibliographical references (p. [273]-276) and index
UR  - http://www.archive.org/details/incrediblyameric00mich
UR  - http://www.openlibrary.org/books/OL1714909M
ER  -