Cialdini, Robert B. Influence : : the psychology of persuasion / [electronic resource] / Robert B. Cialdini.. — Rev. ed.. — New York : : Morrow,, c1993.. — xiv, 320 p. : : ill. ; 24 cm.
Includes bibliographical references (p. [293]-309) and index.
Weapons of influence -- Reciprocation : the old give and take and take -- Commitment and consistency : hobgoblins of the mind -- Social proof : truths are us -- Liking : the friendly thief -- Authority : directed deference -- Scarcity : the rule of the few -- Epilogue. Instant influence : primitive consent for an automatic age.