TY  - BOOK
AU  - Jurow,Susan
AU  - Barnard,Susan B.
TI  - Integrating total quality management in a library setting
SN  - 1560244631 (acid free paper)
AV  - Z678 .I56 1993
U1  - 025.1/0973 20
PY  - 1993///
CY  - New York
PB  - Haworth Press
KW  - Library administration
KW  - United States
KW  - Total quality management
KW  - Libraries
KW  - Total Quality Management
KW  - Administración de la calidad total
KW  - EE. UU
KW  - Kwaliteitszorg
KW  - gtt
KW  - Bibliotheekbeheer
KW  - Bibliothèques
KW  - Administration
KW  - Recherche
KW  - États-Unis
KW  - Qualité totale
N1  - Published also as v. 18, numbers 1-2 of Journal of library administration; Includes bibliographical references and index; Library approaches to total quality management -- Implementing a total quality management program -- Supporting total quality management efforts -- Learning from the experience of others
UR  - http://www.archive.org/details/integratingtotal00jurorich
UR  - http://www.openlibrary.org/books/OL1404770M
ER  -