Irons, Ken. Managing service companies : : strategies for success / [electronic resource] / Ken Irons.. — London, U.K. : : Addison-Wesley Publishing, c1994.. — xxvi, 268 p. : : ill. ; 24 cm. - EIU series.
Includes bibliographical references.
0201624265 9780201624267
Service industries--Management.
HD9980.5 / .I76 1991
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