Carlzon, Jan. Moments of truth / [electronic resource] / Jan Carlzon.. — Cambridge, Mass. : : Ballinger Pub. Co.,, c1987.. — xiii, 135 p. ; 24 cm.



ISBN: 0887302009 9780887302008

LCCN: 87001070

Subjects--Corporate Names:
Scandinavian Airlines System--Management.

Subjects--Topical Terms:
Aeronautics, Commercial--Management.--Sweden
Airlines--Management.--Sweden

LC Class. No.: HE9860.S28 / C37 1987

Dewey Class. No.: 387.7/065/485