Dudley, George W., 1943- The psychology of call reluctance : : how to overcome the fear of self-promotion / [electronic resource] / George W. Dudley, Shannon L. Goodson.. — Dallas : : Behavioral Science Research Press,, 1986.. — xv, 192 p. : : ill. ; 25 cm.

Includes index.



0935907009 : $26.95 9780935907001 0935907017 (pbk.) : $18.95 9780935907018 (pbk.)

85073334


Selling--Psychological aspects.
Telephone selling--Psychological aspects.

HF5438.8.P75 / D83 1986

658.8/5