Miller, William C. 1948- Quantum quality : : quality improvement through innovation, learning & creativity / [electronic resource] / William C. Miller.. — White Plains, NY : New York, NY : : Quality Resources ; : Distributed by AMACOM Books,, c1993.. — xviii, 180 p. : : ill. ; 23 cm.

Includes bibliographical references and index.



0527917192 (Quality Resources : acid free paper) : $19.95 9780527917197 (Quality Resources : acid free paper) 0814478514 (AMACOM : acid free paper) 9780814478516 (AMACOM : acid free paper)

93012408


Total quality management.
Quality assurance.
Assurance qualité.
Qualité--Contrôle.

HD62.15 / .M55 1993

658.5/62