Readings in total quality management / [electronic resource] / [edited by] Harry Ivan Costin.. — Fort Worth : : Dryden Press,, c1994.. — xx, 626 p. : : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 0030973015 9780030973017 LCCN: 93072495 Subjects--Topical Terms: Total quality management.Kwaliteit.Management. LC Class. No.: HD62.15 / .R42 1994 Dewey Class. No.: 658.5/62