Osborne, David, 1951- Reinventing government : : how the entrepreneurial spirit is transforming the public sector / [electronic resource] / David Osborne and Ted Gaebler.. — New York, N.Y. : : Plume,, c1992 (1993 printing).. — xxii, 405 p. ; 21 cm.
Originally published: Reading, Mass. : Addison-Wesley, c1992.
Catalytic government: steering rather than rowing -- Community-owned government: empowering rather than serving -- Competitive government: injecting competition into service delivery -- Mission-driven government: transforming rule-driven organizations -- Results-oriented government: funding outcomes, not inputs -- Customer-driven government: meeting the needs of the customer, not the bureaucracy -- Enterprising government: earning rather than spending -- Anticipatory government: prevention rather than cure -- Decentralized government: from hierarchy to participation and teamwork -- Market-oriented government: leveraging change through the market -- Putting it all together.
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Administrative agencies--United States. Bureaucracy--United States. Government productivity--United States. Entrepreneurship--United States. ADMINISTRAÇÃO PÚBLICA--ESTADOS UNIDOS BUROCRATIZAÇÃO--ESTADOS UNIDOS Openbaar bestuur. Organisatie. Management.