Morgen, Sharon Drew, 1946- Sales on the line : : meeting the business demands of the '90s through phone partnering / [electronic resource] / Sharon Drew Morgen.. — Portland, Or. : : Metamorphous Press,, c1993.. — xx, 219 p. ; 22 cm.
Includes index.
1555520472 9781555520472
93007812
Telephone selling. Telemarketing. Telephone in business. Oral communication.