Baggett, Byrd. Satisfaction guaranteed : : 236 ideas to make your customers feel like a million dollars / [electronic resource] / Byrd Baggett.. — Nashville, Tenn. : : Rutledge Hill Press,, c1994.. — [126 p.] ; 18 cm. ISBN: 1558532862 : $9.95 9781558532861 LCCN: 94002500 Subjects--Topical Terms: Customer services--Quotations, maxims, etc. LC Class. No.: HF5415.5 / .B33 1994 Dewey Class. No.: 658.8/12