TY - BOOK AU - Watson,Gregory H. TI - Strategic benchmarking: how to rate your company's performance against the world's best SN - 0471586005 (alk. paper) AV - HD58.9 .W378 1993 U1 - 658.4/012 20 PY - 1993/// CY - New York PB - J. Wiley and Sons KW - Organizational effectiveness KW - Performance KW - Strategic planning KW - Benchmarking KW - gtt KW - Efficacité organisationnelle KW - Rendement au travail KW - Planification stratégique KW - Étalonnage concurrentiel KW - Business KW - Assessment N1 - "Published simultaneously in Canada"--T.p. verso; Includes bibliographical references (p. 251-258) and index; Linking strategic planning with benchmarking -- Understanding the essentials of process benchmarking -- Applying benchmarking results for maximum utility -- Doing an internal benchmarking study -- Conducting a competitive benchmarking study -- Performing a functional benchmarking study -- Developing a generic benchmarking study -- Expanding benchmarking for broader applications -- Creating a benchmarking capability -- Chapter notes -- Appendices -- Index UR - http://www.loc.gov/catdir/toc/onix06/92041907.html UR - http://www.loc.gov/catdir/enhancements/fy0706/92041907-d.html UR - http://www.archive.org/details/strategicbenchma00wats UR - http://www.openlibrary.org/books/OL1736816M ER -