Total quality : : an executive's guide for the 1990s / [electronic resource] / the Ernst & Young Quality Improvement Consulting Group.. — Homewood, Ill. : : Dow Jones-Irwin,, c1990.. — xv, 248 p. : : ill. ; 24 cm. - The Dow Jones-Irwin/APICS series in production management.
Includes bibliographical references (p. 236-238).
1556231881 9781556231889
89034624
Quality control. Production management--Quality control. Productiemanagement. Kwaliteitszorg.