TY - BOOK ED - Ernst & Young Quality Improvement Consulting Group. TI - Total quality: an executive's guide for the 1990s SN - 1556231881 AV - TS156 .T62 1990 U1 - 658.5/62 20 PY - 1990/// CY - Homewood, Ill. PB - Dow Jones-Irwin KW - Quality control KW - Production management KW - Productiemanagement KW - gtt KW - Kwaliteitszorg N1 - Includes bibliographical references (p. 236-238) UR - http://www.loc.gov/catdir/toc/fy0713/89034624.html UR - http://www.archive.org/details/totalqualityexec00erns UR - http://www.openlibrary.org/books/OL2211863M ER -