TY  - BOOK
AU  - Christopher,William F.
TI  - Vision, mission, total quality: leadership tools for turbulent times 
T2  - Management master series
SN  - 1563270552 :
AV  - HD62.15 .C52 1994
U1  - 658.5/62 20
PY  - 1994///
CY  - Portland, Or.
PB  - Productivity Press
KW  - Total quality management
N1  - Includes bibliographical references (p. 39)
UR  - http://www.archive.org/details/visionmissiontot00chri
UR  - http://www.openlibrary.org/books/OL1102948M
ER  -