Prentice-Hall complete business etiquette handbook / [electronic resource] Barbara Pachter & Marjorie Brody, with Betsy Anderson.

За: Інтелектуальна відповідальність: Вид матеріалу: Текст Публікація: Englewood Cliffs, N.J. : Prentice Hall, c1995.Опис: xvii, 382 p. : ill. ; 25 cmISBN:
  • 0131569511
  • 9780131569515
Тематика(и): Десяткова класифікація Дьюї:
  • 395/.52 20
Класифікація Бібліотеки Конгресу:
  • HF5389 .P33 1995
Інша класифікація:
  • 85.08
  • MR 7300
Електронне місцезнаходження та доступ:
Вибірковий зміст:
Introduction: Manners Matter Now More than Ever -- Ch. 1. Test Your Etiquette Awareness -- Ch. 2. Powerful First Impressions: How to Meet and Greet -- Ch. 3. Big Techniques for Small Talk -- Ch. 4. Professional Presence: How to Make Your Appearance Work for You -- Ch. 5. Office Courtesies That Increase Your Clout -- Ch. 6. Courtesy Challenge: The True Test of Diplomacy -- Ch. 7. What to Say When You Don't Know What to Say -- Ch. 8. Telephone: Your Voice to the World -- Ch. 9. Written Communication: Write It Right! -- Ch. 10. Must We Meet Like This? The Protocol of Meetings -- Ch. 11. Dining for Fun and Profit: The Business Lunch -- Ch. 12. Business Out of the Office -- Ch. 13. Gifts That Package You Well -- Ch. 14. Business Travel: Skillful Manners in Motion -- Ch. 15. Gaining International Perspective -- Ch. 16. Greetings with a Foreign Flair -- Ch. 17. Communicating Across Borders: Verbal and Nonverbal Communication -- Ch. 18. Way Work Works Outside the USA -- Ch. 19. International Business Outside the Office -- Ch. 20. Global Guide to Gift-Giving -- Ch. 21. Find the Faux Pas.
Огляд: "In today's multicultural and global business environment, knowing a lot about your area of expertise isn't enough. The ability to get along with others, demonstrate good manners, and make others feel comfortable is becoming increasingly important to career success. Without these skills, you not only risk losing customers but the support of colleagues and associates." "From introductions and table manners to greeting the disabled and dressing for success, here's a step-by-step guide to avoiding social blunders and handling yourself properly in any business situation." "In today's competitive business environment, knowing the nuances of etiquette can mean the difference between winning or losing a client. If you've ever been at a loss for what to say or what to do, here's a comprehensive volume that tells it all."--BOOK JACKET.
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Includes index.

Introduction: Manners Matter Now More than Ever -- Ch. 1. Test Your Etiquette Awareness -- Ch. 2. Powerful First Impressions: How to Meet and Greet -- Ch. 3. Big Techniques for Small Talk -- Ch. 4. Professional Presence: How to Make Your Appearance Work for You -- Ch. 5. Office Courtesies That Increase Your Clout -- Ch. 6. Courtesy Challenge: The True Test of Diplomacy -- Ch. 7. What to Say When You Don't Know What to Say -- Ch. 8. Telephone: Your Voice to the World -- Ch. 9. Written Communication: Write It Right! -- Ch. 10. Must We Meet Like This? The Protocol of Meetings -- Ch. 11. Dining for Fun and Profit: The Business Lunch -- Ch. 12. Business Out of the Office -- Ch. 13. Gifts That Package You Well -- Ch. 14. Business Travel: Skillful Manners in Motion -- Ch. 15. Gaining International Perspective -- Ch. 16. Greetings with a Foreign Flair -- Ch. 17. Communicating Across Borders: Verbal and Nonverbal Communication -- Ch. 18. Way Work Works Outside the USA -- Ch. 19. International Business Outside the Office -- Ch. 20. Global Guide to Gift-Giving -- Ch. 21. Find the Faux Pas.

"In today's multicultural and global business environment, knowing a lot about your area of expertise isn't enough. The ability to get along with others, demonstrate good manners, and make others feel comfortable is becoming increasingly important to career success. Without these skills, you not only risk losing customers but the support of colleagues and associates." "From introductions and table manners to greeting the disabled and dressing for success, here's a step-by-step guide to avoiding social blunders and handling yourself properly in any business situation." "In today's competitive business environment, knowing the nuances of etiquette can mean the difference between winning or losing a client. If you've ever been at a loss for what to say or what to do, here's a comprehensive volume that tells it all."--BOOK JACKET.

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